| Employer: | Spring Mobile |
| Job Location: |
All Counties in |
| Employment Type: | Full Time |
| Salary Range: | $45,000-$65,000 |
| Benefits: | Medical, Dental, Vision, Flex, 401K |
Description: |
Do you want an opportunity to grow your career with Spring Mobile?
Here is your opportunity to work for a dynamic and essential part of the Spring mobile family. We are lookingThe Customer Loyalty Center i is looking for a highly motivated, enthusiastic and driven individual who will:
1) Develop and drive a sales team of 8 or more employees
2) Actively engage customers in an outbound call center sales environment
3) Maximize incremental sales opportunities for the company
4) Provide and foster a "win-win-win" culture for the customer, CLC and Retail channels
This position emphasizes skills in the areas of sales, sales management and customer service.
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Duties: |
Primary Responsibilities Include:
Meet or Exceed Sales Goals:
• 40+ hours per week (full time)
• Engage customers to explore sales opportunities
• Conduct bill reviews on customers accounts
• Maintain standards for personal activations
• Attend and conduct all required meetings
• Conduct daily one-on-ones and monthly employee evaluations
• Maintain profitability of the Customer Loyalty Center
• Other duties as assigned
Customer Service
• Ensure all customers are assisted in a friendly, prompt, professional and ethical manner
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Qualifications: |
Required Skills, Abilities, and Knowledge:
• High school diploma
• BS/BA preferred
• Telecom experience preferred
• Retail sales experience preferred
• Minimum of 1 year Sales Management experience
• Ability to learn new products and services in a timely manner
• Proficient in all Microsoft applications
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