Supervisor, Business Support Services

We're using our resources to transform health care - from the inside out. And we're educating our members and empowering our employees to help them. Promoting health and wellness in all that we do. And you're a part of it. Your vision, drive, and determination make all things possible. And we make it happen - together.

Bring your knowledge of business administration to the following key role:

• Supervise the Business Support Services Teams for the Regence Group Plans. This includes support of global configuration, incident resolution, conversion activities, enhancement design, developing general and detailed functional and business requirements, testing, project work, and support in the production environments.
• Develop production deployment and processes which facilitate the administration of benefits, claims, ITS, membership processing, billing, commissions, provider/pricing and customer service activities.
• Serve as a liaison to vendors (Tri Zetto and IBM) and be responsible for the coordination of communication to appropriate teams and business users on the status and prioritization of production issues and maintenance.
• Supervise Business Support Services staff in support of any Regence wide initiatives. This includes scoping and resources planning for any projects related to configuration and support of any Facets system, any associated extension or interface that interacts with Facets, along with all legacy membership systems.

Combine your degree and health care industry experience with the following:

• A college degree is desired in Computer Science, Mathematics, Business Administration or related fields; College degree may be substituted by sufficient years of experience in the health care industry.
• A minimum of 5 years experience in defining and analyzing business requirements, process modeling, functional systems design or configuration and/or acceptance testing is required.
• A minimum of 2 years experience as a Lead Business Systems Analyst or equivalent experience.
• Experience with the Membership business area that is supported by this position.
• A strong understanding of Care Management as it applies to health care and its coordination.

Hard work and dedication is rewarded at Regence:
We offer a competitive salary and a generous benefits package.

For consideration, please visit our Web site at www.regence.com/careers and Apply Online to Job #17884.

We are an equal opportunity employer dedicated to workforce diversity and a drug and smoke-free workplace. Drug Screening and Background Check is required.

www.regence.com/careers

Together we can take charge.